Help & FAQs
Convenient, Affordable, Trusted
Do you Guarantee Delivery?
We guarantee a 100% safe delivery of the products you ordered. So if it doesn’t arrive within 7 business days, please notify us so we could either reship the parcel or check with our shippers. You have to let us know and we will reship it with no cost.
Do you provide tracking numbers? / Are the packages traceable?
We are using well recognized mailing services, therefore all of the packages are traceable. You can be rest assured that your package will be 100% discreetly shipped and delivered to the precise destination or the shipping information you provided
How to Place an Order?
- Visit the website https://k2spicesmokeshop.com/
- Navigate to the herbal incense category you wish to order.
- Select your desired quantity and click add to cart.
- Make sure your order is from $150 and proceed to checkout.
- On the checkout page, enter billing and shipping information.
- Choose the payment method and click checkout.
- Make payment for your order.
- Contact customer support with your order details and payment receipt.
- Choose your desired shipping option.
- Your order is complete!
In how many days do I receive my purchase?
It will depend on the shipping option you choose. We have 2 shipping options:- //24Hours// 2-3 Days//. These options apply only for the USA and Canada. But if you place an order from Europe you should expect your order within 2-3 Days but the prices will be determined by the shipper depending on the country.
How and where do you ship your products?
We can ship anywhere in the World. You will receive your products in a 100% discreet package. Your Privacy and Safety is our major concern. We have also improved on various ways of making sure our shipping is 100% discreet
Do You Offer Free shipping?
Yes! We offer Free Shipping on ALL orders over $500.
Is your packing 100% discreet, what about customs, what if the package is seized?
We take proper care to be able to bypass any tight security system and the packing of the products is done as discreetly as possible, that’s why the success rate of arrival is great. In the case a package is seized we guarantee that we’ll reship it after we receive any seizure letter from customs.